Service Agreement Form

Service Agreement

This Service Agreement ("Agreement") is entered into on                   , by and between:

                               ("Provider") and                                ("Client")

This Agreement outlines the terms and conditions under which the Provider will deliver professional services to the Client.

Agreement Information
Agreement Date:
Provider (Agency Name):
Client Name / Company Name:
1. Scope of Services
Service Package / Description:

Included Services (Check all that apply):

  • Consulting and Advisory Services
  • Strategy Development and Planning
  • Content Creation and Documentation
  • Technical Implementation / Support
  • Marketing / SEO / Digital Services
  • Design / Development / Creative Services
  • Training / Onboarding / Operational Support
  • Other:
Attachment A — SOW Included: Yes No
2. Term of Agreement
Start Date:

End Condition (Select one):

  • Completion of Services
  • Ongoing / Retainer (See SOW)

If Ongoing, Billing Cycle:

Monthly Quarterly Other:
3. Service Delivery Methods
  • Email Communication
  • Virtual Meetings (Zoom / Google Meet / etc.)
  • Messaging Platforms (Slack / WhatsApp / etc.)
  • Secure File Sharing
  • Project Management Tools
  • Digital Deliverables
Other Delivery Method (if any):
4. Client Responsibilities

The Client agrees to:

  • Provide accurate and complete information
  • Approve deliverables in a timely manner
  • Cooperate throughout project lifecycle
  • Provide required system/platform access
  • Ensure legal and regulatory compliance
Additional Client Responsibilities (if any):
5. Fees and Payment Terms
Total Fee: $

Payment Structure (Select one):

  • Upfront
  • 50% Start / 50% Completion
  • Milestone-Based
  • Monthly Retainer
Initial Payment Amount: $
Payment Due Date(s):

Accepted Payment Methods:

  • Credit / Debit Card
  • Bank Transfer
  • Online Payment Platform
  • Other:
6. Refund Policy
  • Client acknowledges that all payments are non-refundable once work has commenced
  • Partial refunds may be issued at Provider discretion
7. Intellectual Property
  • Client understands that deliverables remain Provider property until full payment
  • Upon full payment, Client receives usage rights (non-exclusive, non-transferable)
  • Client agrees not to resell, redistribute, or claim ownership of proprietary systems
8. Confidentiality Agreement

Both parties agree to maintain confidentiality of:

  • Business Information
  • Trade Secrets
  • Project Details
  • Client Data
Exceptions (if any):
9. Limitation of Liability
  • Client acknowledges no guarantee of specific results (ROI, rankings, approvals, etc.)
  • Provider is not liable for third-party platform performance
  • Provider is not liable for indirect or consequential damages
10. Termination Terms
Notice Period (if applicable):

Termination may occur if:

  • Payment obligations not met
  • Lack of required collaboration
  • Agreement violations

Post-Termination Conditions:

  • Fees paid are non-refundable
  • Completed work may be delivered at Provider discretion
11. Governing Law
Jurisdiction / State / Country:
12. Entire Agreement Confirmation
  • Both parties confirm this represents the full agreement
  • Any modifications must be in writing and signed by both parties
Signatures
Client
Name:
Signature:
Date:
Provider
Name:
Signature:
Date:
Optional — Internal Use Section
Project Manager:
Internal Notes: