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Non-Medical Home Care Agency – Policies and Procedures – CHAP Verified
CHAP Verified

Non-Medical Home Care Agency – Policies and Procedures – CHAP Verified

A comprehensive, editable policies and procedures manual built for non-medical home care agencies. Covers service delivery, staffing, administration, billing, and compliance - fully aligned with CHAP accreditation standards.


Service policies: personal care, homemaking, companion & respite
Client rights, complaints, admission & discharge
Billing practices, refund & collections procedures
Client care plans, assessments & coordination of care
Personnel hiring, orientation & performance evaluation
Background checks, TB screening & drug-free workplace
In-service training, competency & staff development
Emergency preparedness & infection control
Mandated reporting, confidentiality & record retention
Job descriptions: CEO, administrator, caregiver & more
Compliance program structure & staff training
32 ready-to-use operational annexure forms included

$450.00

One-time payment · Instant digital download

Secure checkout · Editable Word format delivered instantly.

About Us

Welcome to Carepolicy.us, your trusted partner in empowering US startups with streamlined operations through our comprehensive policy and procedure manual templates. At Carepolicy.us , we understand that navigating the intricate landscape of policies and procedures can be a daunting task for emerging businesses. That's why we've made it our mission to simplify the process and provide you with user-friendly, customizable templates that align seamlessly with your unique needs.

At CarePolicy.US, we are proud to announce that we have achieved certification through the Accreditation Commission for Health Care (ACHC) to provide consulting services for both home care and home health agencies. This prestigious recognition solidifies our commitment to maintaining the highest standards of quality and compliance in the home care industry.

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Our Partners

End-to-End State Licensing Guidance and Expert Consultation for Providers

At CarePolicy.US, we make home care licensing simple and stress-free. Our Complete Licensing Package provides everything needed to start and license your agency—whether it’s Home Care, Assisted Living, Adult Day Care, Group Home, Home Health, Personal Care, Behavioral Health, or CILA.

From initial consultation and state regulation analysis to document preparation, application filing, and ongoing compliance support, our experts guide you through every step. With deep state-specific knowledge and a 100% approval guarantee, we ensure your agency meets all requirements quickly and correctly—so you can focus on delivering exceptional care while we handle the licensing process.

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  • 100% Licensure Approved

  • Policy and Procedure Manuals Developed

  • State Licensure Support for 50 States

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