Introducing our comprehensive DDA Home Care Agency Policies and Procedures package designed specifically for Delaware State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.
Table of Contents Introduction Vision Mission Core Values Document Control Statement of policy Tenant Protections and Occupancy Agreements Behavior Support and Person-Centered Positive Behavior Support Techniques Utilization of Reportable Incident Data to Track Trends and Prevent Further Incidents System for Reporting and Processing of Reportable Incidents Open Communication with the Community to Facilitate Individual's Community Integration Criminal Background Check and Drug Testing Requirements Implementation and Documentation of the Person-Centered Plan Employment and Personnel Requirements Rights of Individuals and Individual Rights Complaints Safeguarding of Individuals' Funds and Access Rights Control of Exposure to Communicable Diseases for Individuals and Staff Infection Prevention and Control Limited Lay Administration of Medication (LLAM) Maintenance, Cleaning Procedures, and Storage of Cleaning Materials, Pesticides, and Toxic Materials Prohibition of Firearms on the Premises Individual Records, Medication Administration, Incident Reporting, and Documentation Emergencies and Disasters: Fire Safety and Evacuation Procedures Individual Rights Ensuring Access to Medical, Dental, Visual, and Behavioral Care Scheduling of Necessary Screenings and Appointments Assistance in Carrying Out Health-Related Orders Annual and As-Needed Physical/Medical Examinations Medication Management and Storage Communicable Disease Management and Prevention Transportation for Individual Appointments Food Service and Nutritional Care Maintenance of Personnel Records Staffing Requirements for Neighborhood Homes First Aid and CPR Training Requirements for Neighborhood Homes On-Call Nursing Consultation for Neighborhood Homes Infection Prevention and Control Program Infection Prevention and Control Leadership and Plan Implementation Staff Orientation and In-Service Education on Infection Prevention and Control Specific Requirements for COVID-19 COVID-19 Work Exclusion, Return to Work Protocols, and Staff Testing/Vaccination Compliance
Forms Client Intake Form Service Agreement and Contract Care Plan Form Emerging Contact Information Consent to services form Medication Authorization form Client rights and responsibilities form HPAA Authorization form Feedback or satisfaction survey form Discharge or service Termination Employment application form Background check Authorization Training Acknowledgement form Confidentiality Agreement form Time sheet or Timecard form Incident Report form Performance evaluation form Resignation or termination form
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