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DDA Home Care Agency- Policies and Procedures- Delaware State Licensure
DDA Home Care Agency- Policies and Procedures- Delaware State Licensure
Introducing our comprehensive DDA Home Care Agency Policies and Procedures package designed specifically for Delaware State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.
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TABLE OF CONTENTS
INTRODUCTION
MISSION STATEMENT
VISION STATEMENT
OUR SERVICES
STATEMENT OF PURPOSE
STATEMENT OF POLICY
ORGANIZATIONAL STRUCTURE, DESCRIPTIONS AND FUNCTIONS
Policy
Objective
Procedure
Organizational Structure
DOCUMENT CONTROL & APPROVALS
INDIVIDUALS OWNING, RENTING, OR OCCUPYING THE PREMISES
Delaware Landlord Tenant Code 25 Del.C. Ch. 53
Long Term Care Transfer, Discharge and Readmission Procedures
PERSON-CENTERED POLICIES
Person-Centered Home Care
Delivering person-centered home care
BEHAVIOR INTERVENTIONS AND SUPPORT
Procedures:
Procedural Requirements for Behavior Interventions
Positive Behavior Support Strategies Include
Trauma-Informed Care (TIC)
Manipulation of Rewards:
Consent
Planning for Behavior Supports
Behavior Support Plan
Behavior Modification Medications
Functional Assessment
Monitoring On-going Progress
ASSESSMENT POLICY
Frequency of Assessments
Procedures:
Data collection to assess patient needs
Diagnostic testing
Analysis of patient data
INCIDENT TRACKING
Incident Data Tracking
Incident Reporting
Incident Reporting – Abuse, neglect and mistreatment policy
Incident Management
COMMUNICATION AND INTERACTION
Community Communication
Community Participation
Procedures:
Adult Day Care
Counseling Services & Education
Employment & Community Services
Rehabilitation Services
CRIMINAL BACKGROUND CHECKS AND MANDATORY DRUG TESTING
State Compliances
Criminal Background Check and Drug-Free Workplace
Procedures:
Drug-Free
Mandatory Drug Testing
Employee Verification
Background Check
Recruitment
Background Check Center
PERSON-CENTERED PLAN
Procedures:
JOB DESCRIPTIONS
Chief Executive Officer
Care Manager
Registered Nurse
Caregiver
Resident Assistant
Therapist
Psychologist
Home Health Aide
Cashier
ORIENTATION
Procedures:
EMPLOYEE TRAINING AND DEVELOPMENT
Medication Administration
Behavioral Management
Emergency Preparedness
Record Keeping in Employee Personnel Records
DDDS Training Policy
INSERVICE EDUCATION POLICY
EMPLOYEE OR CONTRACTOR PERFORMANCE EVALUATION
Procedures:
What is good performance?
Annual reviews
Rewards
Training
Frequent communication
Managers’ responsibilities
INDIVIDUAL RIGHTS AND RESPONSIBILITIES
State Compliances
Client Rights
COMPLAINTS POLICY
Procedures:
Grievance Handling
Filing Complaints
POLICY ON FUNDS OF INDIVIDUALS RECEIVING SERVICES
Procedures:
COMMUNICABLE DISEASES & INFECTION PREVENTION AND CONTROL
Health and Safety
OSHA Regulations, Bloodborne Pathogens and Infection Control
Bloodborne Pathogens
Hepatitis C Virus (HCV)
HIV
Hepatitis B Virus (HBV)
PPE
Hazard Communication/ MSDS
Radiation
Chemical and Blood Spills
Fire Safety
MEDICATION MANAGEMENT
Procedures:
MAINTENANCE, CLEANING AND STORAGE PROCEDURES
Hazardous chemical program
Cleaning schedules
Cleaning equipment
Soiled utility rooms/workrooms
Cleaning supply rooms and Storage
Cleaning agents and disinfectants
General Housekeeping
Housekeeping in bathrooms
Covid-19 Cleaning and Disinfecting Procedures
Cleaning Procedures
Additional Considerations
FIREARMS AND WEAPON POLICY
Procedures:
RISK MANAGEMENT
Procedures:
Designated Risk Management Specialist
Intervention for The Agitated or Dangerous Resident
Personal Injury and Illness Prevention Plan
Preventing Missing residents Incidents
Raising the Alarm
Risk of Property Damage
Procedure for Searching Missing/Loss Residents
Records and Documentation
EMERGENCY PREPAREDNESS AND RESPONSE PLAN
Emergencies and Disasters: Delware State Law
Procedures:
Emergency Preparedness Plan
Emergency Plan
Emergency Preparedness
Responsibilities of the Management
Risk Management
Emergency Management Procedures
Obtains Written Authorization to seek Emergency Treatment
Record Keeping in Employee Personnel Records
Emergency Communications
Fire drill Procedure
RECORD MANAGEMENT POLICY
Records and Reports: Delware State Law
Procedures:
Storage, processing, and handling of active and closed records
Designation of person responsible for records management
Disposition of records
TRANSPORTATION POLICY
EMPLOYEE NOTIFICATION OF POLICY CHANGES
Procedures:
HIPAA & CONFIDENTIALITY
Purpose
Definitions
Scope
Standards
ANNEXURES
Annexure 01: Person-Centered Requirements Form
Annexure 02: Reassessments and Person-Centered Quarterly Review Form
Annexure 03: Incident Form