DDA Home Care Agency- Policies and Procedures- Delaware State Licensure

Introducing our comprehensive DDA Home Care Agency Policies and Procedures package designed specifically for Delaware State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

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TABLE OF CONTENTS

INTRODUCTION 
MISSION STATEMENT 
VISION STATEMENT 
OUR SERVICES 
STATEMENT OF PURPOSE 
STATEMENT OF POLICY 
ORGANIZATIONAL STRUCTURE, DESCRIPTIONS AND FUNCTIONS 
Policy 
Objective 
Procedure 
Organizational Structure 

DOCUMENT CONTROL & APPROVALS 
INDIVIDUALS OWNING, RENTING, OR OCCUPYING THE PREMISES 
Delaware Landlord Tenant Code 25 Del.C. Ch. 53 
Long Term Care Transfer, Discharge and Readmission Procedures 

PERSON-CENTERED POLICIES 
Person-Centered Home Care 
Delivering person-centered home care 

BEHAVIOR INTERVENTIONS AND SUPPORT 
Procedures: 
Procedural Requirements for Behavior Interventions 
Positive Behavior Support Strategies Include 
Trauma-Informed Care (TIC) 
Manipulation of Rewards: 
Consent 
Planning for Behavior Supports
Behavior Support Plan 
Behavior Modification Medications 
Functional Assessment 
Monitoring On-going Progress 

ASSESSMENT POLICY 
Frequency of Assessments 
Procedures: 
Data collection to assess patient needs 
Diagnostic testing 
Analysis of patient data 

INCIDENT TRACKING 
Incident Data Tracking 
Incident Reporting 
Incident Reporting – Abuse, neglect and mistreatment policy 
Incident Management 

COMMUNICATION AND INTERACTION 
Community Communication 
Community Participation 
Procedures: 
Adult Day Care 
Counseling Services & Education 
Employment & Community Services 
Rehabilitation Services 

CRIMINAL BACKGROUND CHECKS AND MANDATORY DRUG TESTING 
State Compliances 
Criminal Background Check and Drug-Free Workplace 
Procedures: 
Drug-Free 
Mandatory Drug Testing 
Employee Verification 
Background Check 
Recruitment 
Background Check Center 

PERSON-CENTERED PLAN 
Procedures: 

JOB DESCRIPTIONS 
Chief Executive Officer 
Care Manager 
Registered Nurse 
Caregiver 
Resident Assistant 
Therapist 
Psychologist 
Home Health Aide 
Cashier 

ORIENTATION 
Procedures: 

EMPLOYEE TRAINING AND DEVELOPMENT 
Medication Administration 
Behavioral Management 
Emergency Preparedness 
Record Keeping in Employee Personnel Records 
DDDS Training Policy 

INSERVICE EDUCATION POLICY 
EMPLOYEE OR CONTRACTOR PERFORMANCE EVALUATION 
Procedures: 
What is good performance? 
Annual reviews 
Rewards 
Training 
Frequent communication 
Managers’ responsibilities 

INDIVIDUAL RIGHTS AND RESPONSIBILITIES 
State Compliances 
Client Rights 

COMPLAINTS POLICY 
Procedures: 
Grievance Handling 
Filing Complaints 

POLICY ON FUNDS OF INDIVIDUALS RECEIVING SERVICES 
Procedures: 

COMMUNICABLE DISEASES & INFECTION PREVENTION AND CONTROL 
Health and Safety 
OSHA Regulations, Bloodborne Pathogens and Infection Control 
   Bloodborne Pathogens 
   Hepatitis C Virus (HCV) 
   HIV 
   Hepatitis B Virus (HBV) 
   PPE 
   Hazard Communication/ MSDS 
   Radiation 
   Chemical and Blood Spills 
   Fire Safety 

MEDICATION MANAGEMENT 
Procedures: 

MAINTENANCE, CLEANING AND STORAGE PROCEDURES 
Hazardous chemical program 
Cleaning schedules 
Cleaning equipment 
Soiled utility rooms/workrooms 
Cleaning supply rooms and Storage 
Cleaning agents and disinfectants 
General Housekeeping 
Housekeeping in bathrooms 
Covid-19 Cleaning and Disinfecting Procedures 
Cleaning Procedures 
Additional Considerations 

FIREARMS AND WEAPON POLICY 
Procedures: 

RISK MANAGEMENT 
Procedures: 
Designated Risk Management Specialist 
Intervention for The Agitated or Dangerous Resident 
Personal Injury and Illness Prevention Plan 
Preventing Missing residents Incidents 
Raising the Alarm 
Risk of Property Damage 
Procedure for Searching Missing/Loss Residents 
Records and Documentation 

EMERGENCY PREPAREDNESS AND RESPONSE PLAN 
Emergencies and Disasters: Delware State Law 
Procedures: 
Emergency Preparedness Plan 
Emergency Plan 
Emergency Preparedness 
Responsibilities of the Management 
Risk Management
Emergency Management Procedures 
Obtains Written Authorization to seek Emergency Treatment 
Record Keeping in Employee Personnel Records
Emergency Communications 
Fire drill Procedure 

RECORD MANAGEMENT POLICY 
Records and Reports: Delware State Law 
Procedures: 
Storage, processing, and handling of active and closed records 
Designation of person responsible for records management 
Disposition of records 

TRANSPORTATION POLICY 
EMPLOYEE NOTIFICATION OF POLICY CHANGES 
Procedures: 
HIPAA & CONFIDENTIALITY 
Purpose 
Definitions 
Scope 
Standards 

ANNEXURES 
Annexure 01: Person-Centered Requirements Form 
Annexure 02: Reassessments and Person-Centered Quarterly Review Form 
Annexure 03: Incident Form