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Home Care Agency- Policies and Procedures- New York State Licensure

Home Care Agency- Policies and Procedures- New York State Licensure

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Introducing our comprehensive Home Care Agency Policies and Procedures package designed specifically for New York State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

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TABLE OF CONTENTS

INTRODUCTION 
OUR CORE SERVICES 
STATEMENT OF PURPOSE 
STATEMENT OF POLICY 
DOCUMENT CONTROL & APPROVALS 
HIPAA COMPLIANCE 
Risk Analysis and Management 
Administrative Safeguards 
Physical Safeguards 
Technical Safeguards 
Administrative Policies and Procedures 
Audit Trails Policy and Procedures 
Security Incident Policy and Procedures 
IT Tasks Policy and Procedures
IT Inventory Locations Device and Media Controls

SAFETY AND EMERGENCY PROCEDURES
Emergency Preparedness and Response Plan
Emergency Preparedness Plan
Emergency Plan
Emergency Preparedness
Responsibilities of the Management
Risk Management
Emergency Management Procedures
Obtains Written Authorization to seek Emergency Treatment
Record Keeping in Employee Personnel Records
Emergency Communications

Risk Management
Designated Risk Management Specialist
Intervention for The Agitated or Dangerous Participant
Personal Injury and Illness Prevention Plan
Preventing Missing participants Incidents
Raising the Alarm
Risk of Property Damage
Procedure for Searching Missing/Loss Participants
Records and Documentation

HUMAN RESOURCE NEEDS
Job Descriptions
Chief Executive Officer
Client-Care Administrator
Registered Nurse
Caregiver
Therapist
Psychologist

Staffing Plan
Types of Services Provided and Service Descriptions
Adjustments in Staffing and Emergency

Employee Training and Development
Medication Administration
Behavioral Management
Emergency Preparedness
Record Keeping in Employee Personnel Records

Background Check and Drug-Free Workplace
Drug-Free and Non-Smoking Policies
Employee Verification
Background Check
Recruitment

Abuse, Neglect, Or Exploitation
Procedures:
Disciplinary sanctions
Investigation Procedures
Evidence
Protective Custody
Identification of Suspect/Custody Considerations
Notifications
Documentation
Impact of Investigation

Confidentiality
Drug Testing Policy

SERIOUS REPORTABLE AND RECORDABLE INCIDENT (SRI) REPORTING
Definition of Incidents
Classification of Incidents
Serious Reportable Incidents
Recordable Incidents
Investigation Process
Procedure for Reporting the SRI to the RRDS
Serious Reportable Incident Review Committee
Accountability
Performance Improvement Committee
Scope of Care and Services
Sri Review Committee
Data Collection
Analyzing Data

SERVICE PROVISION TRACKING SYSTEM
Coordination and Delivery of Services
Supervision of Care and Services
Supervisory Instructions
Plan for the Provision of Participant Care
Participant Assessment
Strategic planning of home care
Coordinating home care
Access to and review of home care plans
Delivering home care
Delivering person-centred home care

Acceptance of Patience
Participant Acceptance
Admission Criteria
Screening Admission and Referrals
Discharged/ Termination Criteria

Development of the Plan of Treatment
Plan of Treatment
Medical Care and Identification for Treatment
Participant Identification
Individualized Services Plan (ISP)
Care Plan
Care of Participants
Planning Home Care

Review of the Plan of Treatment
Periodic review of plan of treatment

Physician’s Order Policy
Conformance with physician’s orders
Physician Orders Methods

Verbal Order Policy

PARTICIPATION SATISFACTION SURVEY
Family Involvement and Communication
Code of Ethics and Conduct
Community Participation
Adult Day Care
Counseling Services & Education
Employment & Community Services
Rehabilitation Services

Monitoring and Evaluating Quality
Procedures:

RECORDING AND ADDRESSING WAIVER PARTICIPANT COMPLAINTS AND GRIEVANCES
Grievance Policy
Procedures:
Grievance Handling
Filing Complaints
Grievances
Summary of the Grievance Resolution

RECORD KEEPING DOCUMENTATION
Maintenance and Content of Records
Retention of Records
Protection of Records
Record Management
Storage, processing, and handling of active and closed records
Storage, processing and handling of electronic records
Strategies for service continuity and record recovery
Designation of person responsible for records management
Disposition of records

Documentation Policy
Procedure:
Legibility
Participant Identification
Time Documentation
Record Procedures
Correction of documentation
Physician Orders
Documentation
Filing of Records
Security of Records/Documents

Review Process for Records
Policy:
Procedure:

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