Home Care Agency- Policies and Procedures- Virginia State Licensure

Introducing our comprehensive Home Care Agency Policies and Procedures package designed specifically for Virginia State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

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Table of Contents

Introduction
Vision
Mission
Values
Document Control
Statement of Policy
Section 01: Administrative Policies and Procedures
    Management and Administration
    Governing Body 
    Administrator
    Indemnity Coverage
    Financial Controls
    Personnel Practices
    Contract Services
    Drop Sites
Section 02: Client Care Policies and Procedures
    Client Rights
    Handling Complaints Received from Clients
    Quality Improvement
    Infection Control
    Client Record System
    Home Attendants Qualifications and Training
Section 03: Personnel Policies and Procedures
    Administrative Records Management
    Admission and Discharge/Termination Criteria
    Informed Consent
    Medication Management
    Reporting of Abuse, Neglect, and Exploitation
    Management of Communicable and Reportable Diseases
    Supervision and Delivery of Home Care Services
    Process for Obtaining a Criminal Background Check and Maintaining a Drug-Free          Workplace

Skilled Services
Nursing Services
Home Attendants Assisting with Skilled Services

Forms
Admission Application Form
Client Intake Form
Medical History and Consent Form
Care Plan Form
Emergency Contact Information Form
Financial Information and Billing Form
Incident/Accident Report Form
Medication Administration Record (MAR) Form
Staff Training and Competency Assessment Form
Resident Satisfaction Survey