Personal Home Care Agency- Policies and Procedures- California State Licensure

Introducing our comprehensive Personal Home Care Agency Policies and Procedures package designed specifically for California State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

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Table of Contents

Introduction
Vision Statemen
Mission Statement
Core Values
Document Control
Statement of Policy
General Provisions
Registry and Exemptions
Home Care Aide Applicants
Home Care Aide Registration
Home Care Aide Registration Renewal
Licensure of Home Care Organizations
Enforcement Provisions
Home Care Organization Operating Requirements
Affiliated Home Care Aides
Revenues
Complaints, Inspections, and Investigations
Enforcement
Operation
Personal Care Services
Admission and Discharge Policy
Client Assessment and Care Planning Policy
Caregiver Recruitment and Selection Policy
Caregiver Training and Education Policy
Caregiver Supervision and Performance Evaluation Policy
Client Rights and Responsibilities Policy
Health and Safety Policy
Medication Management Policy
Documentation and Record-Keeping Policy
Complaints and Grievances Policy
Confidentiality and Privacy Policy
Emergency and Disaster Preparedness Policy
Ethics and Professional Conduct
Cultural Competence and Diversity

Human Resource Policies and Procedures
Recruitment and Hiring Policy
Employee Onboarding Policy
Employee Records and Confidentiality Policy
Employee Performance and Evaluation Policy
Employee Health and Safety Policy
Employee Grievance and Complaint Procedures
Training and Professional Development Policy
Termination and Separation Policy

Forms
Client Intake Form
Consent Form
Medication Administration Record (MAR)
Incident Report Form
Behavior Incident Form
Client Feedback Form
Employee Application Form
Timekeeping Form
Training and Professional Development Request Form
Performance Evaluation Form
Performance Improvement Plan (PIP)
Complaint or Grievance Form
Employee Exit Interview Form