Residential Home- Policies and Procedures- New Jersey State Licensure

Introducing our comprehensive Residential Home Policies and Procedures package designed specifically for New Jersey State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

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TABLE OF CONTENTS

INTRODUCTION 
Mission Statement 
Statement of Purpose 
Statement of Policy 
Document Control & Approvals 

DAY HABILITATION SERVICE DELIVERY PLAN 
Description of Activities 
Anticipated outcomes of the program 
Program Size 
Geographic Location to be served 
Days/Hours of Operation 

SAMPLE ACTIVITY CALENDAR 
PERSONNEL POLICIES AND PROCEDURES 
Table of Organization Chart 
Staff Education & Experience 
Evaluation of Employees 
Background Checks
Hiring Process and Job Descriptions
Pre-Recruitment
Job Descriptions & Persons Specifications
Person Specification
Job Advertisements
Short Listing
Interview
Questions to Candidates
Making the Decision
Informing the Candidates
Job Descriptions
    Chief Executive Officer
    Client-Care Administrator
    Registered Nurse
    Caregiver
    Therapist
    Psychologist
Verifying Personnel Qualifications

Mandated Staff Training & Professional Development
Staff Training & Professional Development
Need of Training and Development program
Goals and Objectives of Training and Development
Training Methods
Implementation of program
Evaluation and constant monitoring
Employee Orientation and Training
Frequent communication
Managers’ responsibilities
New Employee Orientation Training Checklist - DDD Services
New Employee Orientation Checklist

ADMISSION, SUSPENSION & DISCHARGE POLICIES AND PROCEDURES
Admission
Procedure:
Admission Criteria
Intake Assessment
Screening Admission and Referrals
Program for Client in Care
Resident Assessment
Waiting List

Suspension
Discharge
Discharged/ Termination Criteria

Complaint/Grievance Resolution & Appeals
Complaints/Grievance Policy
Procedures:
Grievance Handling
Filing Complaints
Making Complaints Accessible
Acknowledgement
Open Disclosure
Assessment and assigning priority
Investigation
Timeframe for resolution

Appeal Process

INCIDENT MANAGEMENT
Incident Reporting
Classification of Incidents
Serious Reportable Incidents
Recordable Incidents
Procedure for Reporting

Complaint Investigation
Investigation Process

ADMINISTRATIVE POLICIES & PROCEDURES
HIPAA & Protected Health Information (PHI)
HIPAA Privacy Authorization Form
Service Provisions
Supervision of Care and Services
Supervisory Instructions
Plan for the Provision of Resident Care
Resident Assessment
Strategic planning of developmental disability
Coordinating developmental disability
Access to and review of developmental disability plans
Delivering services
Delivering person-centred services

Individualized Services Plan (ISP)
Community Participation
Financial Management and Billing
Fiscal Operations
Admission Agreements and Referral
Data Collection and Verification of Services Delivered
Methods of Billing for Services
Client Notification of Changes In Fees And Charges
Correction of Billing Errors And Refund Policy
Collection of Delinquent Client Accounts

Reporting Medicaid Waste/Fraud/Abuse
Quality Management Plan
Quality Improvement

INDIVIDUAL RIGHTS POLICIES AND PROCEDURES
Rights & Responsibilities of Persons Served
Human Rights Committee’s
Personal Rights Statement
Grievance Procedure

EMERGENCY PROCEDURES
Emergency Procedures
Emergency Management
Medical Emergencies
Emergency Evacuation Drills
Fire Drill Record
Smoke Alarm and Carbon Monoxide Detector Check Log
Emergency Preparedness and Response Plan
Procedures:
Emergency Preparedness Plan
Emergency Plan
Emergency Preparedness
Responsibilities of the Management
Risk Management
Emergency Management Procedures
Obtains Written Authorization to seek Emergency Treatment
Record Keeping in Employee Personnel Records
Emergency Communications

BEHAVIORAL SUPPORT SERVICES
Behavior Support Service(s)
Behavior Intervention
Disruptive Behavior
Behavior Interventions
Positive Behavior Support Strategies
Responding to Disruptive Behavior
Client Discipline and Behavior
Restricted Behavior Management Practices
Physical Restraints
Intervention for The Intoxicated /Impaired Client
Suicide Prevention

MEDICATION ADMINISTRATION & MANAGEMENT
Medication Administration and Management
Medication Monitoring
Documentation – Medication Administration Record (MAR)
Medication Administration
Medication Changes
Medication Administration and Off-Site Storage for Community Outings
Medication Errors
Over-the-Counter (OTC) Medications – As Needed (PRN)
Administration of PRN (As Needed) Medication
Medication Disposal
Medication Storage
Self-Administered Medication
Individual Refusal to take Prescribed Medication

TRANSPORTATION POLICY
Emergency/Accident Procedures
Pick-Up and Drop-Off Procedures
Suspension and Cancellation

LIST OF ANNEXURES
Annexure 01: Intake Form
Annexure 02: Medication Form
Annexure 03: Inventory Form
Annexure 04: Client Acknowledgment
Annexure 05: Medical and Dental Consent Form
Annexure 06: Grievance Procedure Form
Annexure 07: ISP Requirements Form
Annexure 08: Reassessments and ISP Quarterly Review Form
Annexure 09: Sample Daily Progress Notes