Development Disability Health Care Agency- Policies and Procedures- Ohio State Licensure

Introducing our comprehensive Supported Community Living (SCL) Agency Policies and Procedures package designed specifically for Iowa State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

PDF Preview:  Download

TABLE OF CONTENTS

Introduction 
Statement of Purpose 
Statement of Policy 
Document Control & Approvals 
Service Criteria 
Policy: 
Admission Criteria for Development Disability 
What is a Qualifying Developmental Disability? 

Service of [AGENCY NAME] 
Policy: 
Procedures: 
Developmental Disabilities 
The Level One Waiver 
The Individual Options 
Individual Plan of Care 
Home Health Care Services 
Day Program 

Individual Rights 
Billing for Services 
Methods of Billing for Services 
Client Notification of Changes in Fees and Charges
Correction of Billing Errors and Refund Policy
Refund Policy
Collection of Delinquent Client Accounts

Fiscal Accountability (Internal Controls)
Policy:
Procedures:
Framework for Internal Control
Internal Controls
Petty Cash/Funds Control
Purchasing Controls
Purchasing Review

Management of Individual’s Funds
Policy:
Procedures:

Physical Plant Health and Safety Standards
Policy:
Procedures:

Criminal Background Check and Drug-Free Workplace
Policy:
Procedures:
Drug-Free and Non-Smoking Policies
Employee Verification
Background Check
Recruitment
State of Ohio and Federal Requirements

Job Descriptions
Chief Executive Officer
Care Manager
Registered Nurse
Caregiver
Individual Assistant
Therapist
Psychologist

Employee Training and Development Plan
Policy:
Procedures:
Medication Administration
Behavioral Management
Emergency Preparedness
Record Keeping in Employee Personnel Records

Employee Notification of Policy Changes
Policy:
Procedures:

Employee or Contractor Performance Evaluation
Policy:
Procedures:
What is good performance?
Periodical reviews
Rewards
Training
Frequent communication
Managers’ responsibilities

Grievance Policy
Policy:
Procedures:
Grievance Handling
Filing Complaints

Incident Management
Purpose
Policy

Risk Management
Policy:
Procedures:
Designated Risk Management Specialist
Intervention for The Agitated or Dangerous Individual
Personal Injury and Illness Prevention Plan
Preventing Missing Individuals Incidents
Raising the Alarm
Risk of Property Damage
Procedure for Searching Missing/Loss Individuals
Records and Documentation

Emergency Preparedness and Response Plan
Policy:
Procedures:
Emergency Preparedness Plan
Emergency Plan
Emergency Preparedness
Responsibilities of the Management
Risk Management
Emergency Management Procedures
Record Keeping in Employee Personnel Records
Emergency Communications

Access to Telephone in Emergencies
Policy:
Procedures:

Staffing Plan
Policy:
Procedures:
Types of Services Provided and Service Descriptions
Number of People Served at a Given Time
Daily Staffing
Adjustments in Staffing
Floating

Nutrition Policy
Policy:
Procedures:
Nutrition Plan
Practical advice on maintaining a healthy diet
    Fruit and vegetables
    Fats
    Salt, sodium and potassium
    Sugars

Community Participation
Policy:
Procedures:
Counseling Services & Education
Employment & Community Services
Rehabilitation Services

Monitoring and Evaluating Quality
Policy:
Procedures:

Assessment Policy
Policy:
Frequency of Assessments
Procedures:
Data collection to assess patient needs
Diagnostic testing
Analysis of patient data

Person-centered planning and Self-determination
Purpose:
Policy:
The Person-Centered Plan (PCP)

Individualized Services Plan (ISP)
Policy:
Procedures:

Orientation
Policy:
Procedures:

Transition of Individuals among Services
Policy:
Procedures:

Discharge Policy
Policy:
Procedures:
Discharged Criteria

Crisis or Emergency Interventions
Policy:
Definitions and Procedures:
Crisis intervention
Designated Person
Crisis Receiving and Stabilization Services
Minimum Expectations to Operate a Crisis Receiving and Stabilization Service
Documenting Crisis Intervention and Clinical Emergency Services

Healthcare Policy
Policy:
Procedures:
Medical Necessity
Individual Services Plan
Medical Care and Identification for Treatment
Patient Identification Policy

Volunteer
Policy:

Physical Examination
Policy:
Procedures:

Medical Equipment
Policy:
Procedures:

Medication Management
Policy:
Procedures:

Behavior Interventions and Support
Policy
Procedures:
Procedural Requirements for Behavior Interventions
Positive Behavior Support Strategies Include
Manipulation of Rewards
Consent
Planning for Behavior Supports
Functional Assessment
Monitoring On-going Progress

Record Management Policy
Policy:
Procedures:
Confidentiality of Records
Storage, processing, and handling of active and closed records
Storage, processing and handling of electronic records
Strategies for service continuity and record recovery
Designation of person responsible for records management
Disposition of records
Record management policy will comply with state and federal regulations including:

Documentation Policy
Policy:
Procedure:
Legibility
Patient Identification
Time Documentation
Record Procedures
Correction of documentation
Physician Orders
Documentation
Filing of Records
Security of Records/Documents

Review Process for Records
Policy:
Procedure:

Case Management Choice
Policy:
Procedure:
Process of Changing a Case Manager

List of Forms/Annexures:
Annexure 01: Financial Information Form – Expenditure and Disbursement of Client Funds
Annexure 02: Staff Orientation Form for Employees, Contractors,
Volunteers and Students
Annexure 03: Staff Training and Development Form
Annexure 04: Performance Evaluation Form
Annexure 05: Grievance Procedure Form
Annexure 06: Incident Reporting Form
Annexure 07: Facility Inspection Checklist Form
Annexure 08: Fire Safety Drill Form
Annexure 09: Emergency Preparedness Numbers
Annexure 10: Daily Nutrition Monitoring Form
Annexure 11: Client Screening Form
Annexure 12: Initial Assessment Form
Annexure 13: Comprehensive Assessment Form
Annexure 14: ISP Requirements Form
Annexure 15: Reassessments and ISP Quarterly Review Form
Annexure 16: Sample Daily Progress Notes
Annexure 17: Client Orientation Form
Annexure 18: Transfer Form
Annexure 19: Discharge Form
Annexure 20: Crisis Intervention and Emergency Services
Annexure 21: Fall Assessment Form
Annexure 22: Client Physical Examination Form
Annexure 23: Emergency (ER) Medical Information Form
Annexure 24: Monitoring, Behavior Intervention & Supports Form
Annexure 25: Abuse/ Neglect Reporting Form
Annexure 26: Seclusion and/ or Restraint Documentation Form
Annexure 27: Client Face Sheet Form
Annexure 28: Individual’s Service Record Form
Annexure 29: Therapies – Individual/ Group Form
Annexure 30: Release of Information Form
Annexure 31: Record Review Form