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State Approved 2026

DIDD Personal Support Services Agency- Policies and Procedures- Tennessee State Licensure

DIDD Personal Support Services Agency- Policies and Procedures- Tennessee State Licensure

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Introducing our comprehensive DIDD Personal Support Services Agency Policies and Procedures package designed specifically for Tennessee State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

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Table of Contents

Introduction
Vision Statement
Mission Statement
Core Values
Document Control
Organizational Chart
Statement of Policy

Personal Support Services Delivery Policy    
Scope of Personal Support Services Agencies    
Governance Requirements Policy    
Worker Absence Plan Policy    
Schedule of Fees Policy    
Service Recipient Rights & Grievance Procedures    
Confidentiality Policy    
Emergency Preparedness and Response Plan    
Client Care Emergency Plan    
Client Responsibilities Prohibition Policy    
Abuse, Neglect & Critical Incidents Reporting Policy    
Communicable Disease Policy    
Medication Assistance Policy    
Delegation of Authority Policy    
Volunteer Policy    
Financial Management Policy    
Licensure Staff Access Policy    
Use of Assistive Devices Policy    
Client Population Base Policy    
Cooperation with Department Investigations Policy
Alternate Staffing Plan Policy    
Infection Control Policy
Coordination of Care Policy    
Inappropriate Relationships Policy
Employee Sanctions & Grievance Process Policy    
Personnel Requirements Policy Job Descriptions    
Standardized Training and Continuing Education Requirements Policy    
Service Recipient Record Requirements Policy
Modification or Limitation of Client Rights Policy
Modification or Limitation of an Individual Client’s Rights Policy    
Research Involving Human Subjects Policy    

Forms

Fee Agreement Form
Consent and Authorization Form
Rights and Responsibilities Acknowledgment Form
Emergency Contact Information Form
Health and Medication Information Form
Informed Consent for Medication Administration Form
Individual Support Plan (ISP) Form
Progress Notes Form
Behavior Management Plan Form
Financial Management and Transaction Forms
Incident Report Form
Staff Training and Certification Forms
Background Check and Health Screening Forms


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