Skip to product information
1 of 1

CarePolicy.US

Home Health Agency- Client Handbook - Any state

Home Health Agency- Client Handbook - Any state

Regular price $199.00
Regular price $295.00 Sale price $199.00
Sale Sold out

Introducing our comprehensive Client Handbook Template for Home Health Agency tailored to Any State – your essential guide to fostering transparency, trust, and strong client relationships. Expertly crafted to cover all vital information, rights, responsibilities, and service guidelines, this handbook is tailored to meet the needs of home care clients across any state. It also ensures full alignment with federal regulations and requirements, making it a versatile and dependable resource for your agency’s success.

PDF Preview: Download

Table of Contents


Welcome Message from the Agency    
Mission, Vision, and Values    
Purpose of the Handbook    
Agency Contact Information    
Office Hours and Emergency Contact Information   

1. Description of Services    
Home Health Aide Services    
What Home Health Aide Services Include    
Who Can Benefit from Home Health Aide Services?    

2. Privacy Act Statement – Health Care Records    
Purpose for Collecting Your Health Information    
Client Rights Under the Privacy Act and HIPAA    
Safeguarding Your Information    

3. Patient Bill of Rights    
Medicare condition of Participation: Patient Rights    
Client Protections and Legal Rights    

5. Person-Centered Service Planning    

6. Advance Directives    
What is an Advance Directive?    
Common Types of Advance Directives    

7. Health and Wellness Support    
What Does Health Monitoring and Basic Medical Support Include?    
Medication Administration and Management    
What Does Medication Administration and Management Include?    

8. Accident Prevention    
Purpose of Accident Prevention    
Client Responsibilities in Safety    
Emergency Preparedness and Reporting    

9. Fire Safety and Evacuation Plans    
Evacuation Plan and Procedures    

10. Wildfires    
Before a Wildfire: Be Prepared    
During a Wildfire: Stay Safe    
After a Wildfire: Be Safe and Monitor Your Health    

11. Severe Weather and Natural Disaster Preparedness    
Types of Severe Weather and Disasters    

12. Emergency Preparedness Plan    

13. Threats of Terrorism    

14. Resuscitation and Emergency Services    

15. Infection Control Measures    
Key Infection Control Guidelines    

16. Biomedical Waste Disposal in the Home    

17. Non-Discrimination Policy    

18. HIPAA Compliance and Confidentiality Rights    

19. Complaint, Grievance, and Appeals Process    
How to File a Complaint    
Agency Process for Investigating Complaints    
Client Appeal Rights    

20. Discharge and Transition Planning    
Voluntary and Involuntary Discharge Criteria    
Steps for Transitioning to a Different Level of Care    
Support Available During the Transition    
Discharge Appeal Process    

21. Rights and Protection from Abuse, Neglect, and Exploitation    
Defining Abuse, Neglect, and Exploitation    
How to Recognize and Report Abuse    
Immediate Jeopardy Situations    
Agency's Role in Preventing Mistreatment    

22. Home-Health Organization Outcome and Assessment Information Set (OASIS)    
Purpose of OASIS    
When Is OASIS Used?    
Client Rights Regarding OASIS    

23. Member Satisfaction and Feedback    
How to Provide Feedback to the Agency    
Annual Satisfaction Surveys    
Client and Family Advisory Meetings    

24. Additional Resources and Support    
State and Local Disability Resources    
Community Advocacy Organizations    
Legal Aid and Financial Assistance Programs  

 
Required Forms for Client Handbook    
1. Client Intake Form    
2. Individualized Service Plan (ISP) Form    
3. Client Consent for Services Form    
4. Authorization for Release of Information Form    
5. Emergency Contact Form    
6. Client Rights and Responsibilities Acknowledgment Form    
7. Medication Consent and Management Form    
8. Grievance and Complaint Form    
9. Transportation Authorization Form    
10. Client Discharge/Transition Plan Form    
11. Confidentiality Agreement Form    
12. Client Satisfaction Survey    
13. Behavioral and Safety Expectations Agreement Form    
14. Legal Representative and Guardianship Acknowledgment Form    

 

View full details

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)