Non-Medical Home Care Agency – Policies and Procedures – Idaho State Licensure

Introducing our comprehensive Non-Medical Home Care Agency Policies and Procedures package designed specifically for Medicaid Standards in Idaho State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

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Table of Contents

Introduction
Vision
Mission
Values
Document Control
Statement of Policy
Personal Care Services Delivery
Prior Authorization Requirements for Personal Care Services
Personal Care Services (PCS) Record Requirements for Participants in Their Own Home
Provider Qualifications and Duties for Aged and Disabled Waiver Services
Fiscal Intermediary Services
Provider Qualifications for Homemaker Services and Other Waiver Services
Homemaker Services Provider Qualifications
Chore Services Provider Qualifications
Service Supervision for Medicaid Waiver Services
Employee Recruitment and Hiring
Employee Conduct and Code of Ethics
Client Intake and Needs Assessment
Service Delivery and Documentation
Client Rights and Responsibilities
Complaint and Grievance Policy
Insurance and Liability Coverage
Emergency Procedures and After-Hours Protocols
Record Retention and Disposal
Non-Medical Service Supervision and Client Care Oversight

Forms

Client Intake Form
Client Assessment Form
Service Agreement Form
Individualized Care Plan Form
Consent to Care Form
Data Protection / Privacy Consent Form
Incident Report Form
Client Satisfaction Survey
Employee Application Form
Client Service Verification Form
Billing and Payment Authorization Form