Non-Medical Home Care Agency – Policies and Procedures – Maine State Licensure

Introducing our comprehensive Non-Medical Home Care Agency Policies and Procedures package designed specifically for Maine State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

PDF Preview: Download

Table of Contents

Introduction
Vision
Mission
Core Values
Document Control
Statement of Policy
Agency Licensing Requirement
Quality Measures
Personnel Qualifications
Mandatory and Minimum Training Requirements
Home Care Services
Services Provided and Coordination of Services
Supervision and Organizational Structure
Record-Keeping and Confidentiality Practices
Business Records Requirements
Licensing Fees and Additional Public Protection Requirements
Types of Licenses and License Terms
Quality Assurance and Technical Assistance
Prohibited Employment Based on Disqualifying Offenses
Verification of Listing on the State Registry
Penalties for Non-Compliance
Injunctive Relief and Compliance Enforcement
Enforcement Actions by the Office of the Attorney General
Jurisdiction for Enforcement of Violations
Burden of Proof in Compliance Matters
Right of Entry and Inspection
Administrative Inspection Warrant
Non-interference in Department Investigations
Violation of Injunction and Associated Penalties
Suspension or Revocation of License
Enforcement Actions by the Department
Appeals of Department Decisions
Compliance with Department Rules
Confidentiality of Records
Client Rights and Responsibilities
Emergency Preparedness and Safety Procedures
Infection Control Policy
Client Intake and Assessment Procedures
Grievance and Complaint Handling

Forms

Client Intake Form
Client Needs Assessment Form
Service Plan Form
Consent for Service Agreement Form
Grievance/Complaint Submission Form
Complaint Resolution Form
Follow-Up Feedback Form
Employee Orientation Checklist
Training Completion Form
Competency Verification Form
Incident Report Form
Accident Follow-Up Form
Employee Performance Evaluation Form
Supervision Log Form
Background Check Consent Form
Confidentiality Agreement Form
Client Record Release Form