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State Approval 2026

Program Approved Service Agency (PASA)– Policies and Procedures – Colorado State Licensure

Program Approved Service Agency (PASA)– Policies and Procedures – Colorado State Licensure

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Introducing our comprehensive Program Approved Service Agency (PASA) Policies and Procedures package that provides Home and Community-Based Services (HCBS) designed specifically for Colorado State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

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Table of Content

Introduction
Vision
Mission
Core Values
Document Control
Statement of Policy
Dispute Resolution Policy
Grievances and Complaints Policy
Member Rights Policy
Rights Modification Policy
Incident Reporting Policy
Mistreatment, Abuse, Neglect, and Exploitation (MANE) Policy
Staffing and Employment Policy
Personnel Trainings Policy & Procedure
Non-Discrimination Policy
Protected Health Information (PHI) Policy
Independent Contractors Policy
Contingency Planning Policy
Emergency Procedures Policy & Procedure
Facility Responsibilities Policy & Procedure
Refund Policy
Telehealth Policy & Procedure
Medication Administration Policy
Medication Procurement, Storage, Distribution, and Disposal Policy
Medication Reminder Boxes (MRBs) Policy
Protection of Individual Rights Policy
Resident Rights Policy
Privacy Policy
Visitors & Communication Policy
Food & Personal Belongings Policy
Community Access & Integration Policy
Confidential Information Policy
Inspection & Reporting Policy

Forms

Member Admission & Intake Form
Member Rights Acknowledgment Form
Rights Modification Consent Form
Grievance & Complaint Form
Dispute Resolution Request Form
Incident Report Form
MANE Reporting Form (Mistreatment, Abuse, Neglect, Exploitation)
Medication Administration Record (MAR)
Medication Error / Variance Report Form
Medication Disposal/Destruction Form
Training Log / Staff Competency Form
Background Check Consent Form
Independent Contractor Agreement & Compliance Acknowledgment Form
Inspection & Reporting Tracking Log

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