Supported Community Living (SCL) Agency- Policies and Procedures- Nebraska State Licensure

Introducing our comprehensive Supported Community Living (SCL) Agency Policies and Procedures package designed specifically for Nebraska State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

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TABLE OF CONTENTS

INTRODUCTION 
MISSION STATEMENT 
VISION STATEMENT 
OUR VALUES 
STATEMENT OF PURPOSE 
STATEMENT OF POLICY 
DOCUMENT CONTROL & APPROVALS 
SERVICE POLICIES 
Primary Home Care Services 
Nursing Services 
Habilitative Services 
Physical Therapy 
Occupational Therapy 
Speech Therapy 
Restorative Therapy/Rehabilitation Services
Home Care Attendant Services
Personal Care Services (PCA)
Pharmaceutical Services
Cultural Awareness
Covid-19 Vaccine
ADMINISTRATIVE POLICIES AND PROCEDURES
CONTRACT SERVICES
BILLINING PRACTICES AND FINANCIAL RESOURCES
Admission Agreements
Advance pay
Data Collection and Verification of Services Delivered
Methods of Billing For Services
Client Notification of Changes in Fees and Charges
Correction of Billing Errors and Refund Policy
Refund Policy
Collection of Delinquent Client Accounts

INFECTION CONTROL
Infection Control, OSHA Regulations, and Bloodborne Pathogens

ANNUAL QUALITY IMPROVEMENT
ADMINISTRATIVE RECORDS
Record Procedures
Correction of documentation
Records
Filing of Records
Security of Records

INFORMED CONSENT
ADVANCE DIRECTIVES, INCLUDING DURABLE DO NOT RESUSCITATE ORDERS

CLIENT CARE POLICIES AND PROCEDURES
TYPES OF SERVICES AND STATUS
SCOPE OF SERVICE
ABUSE, NEGLECT AND EXPLOITATION AND MANDATED REPORTING
Mandate Reporting
Abuse, Neglect, Or Exploitation
Disciplinary Sanctions
Investigation Procedures
Evidence
Protective Custody
Identification of Suspect/Custody Considerations
Notifications
Documentation
Impact of Investigation

CLIENT RIGHTS
INCIDENT REPORTING
Emergency Information

CLIENT COMPLAINTS POLICY
Making Complaints Accessible
Acknowledgement
Open Disclosure
Assessment and assigning priority
Investigation
Timeframe for resolution

ADMISSION AND DISCHARGE POLICY
Admission Criteria
Discharged/ Termination Criteria
Criteria for Determining Discharge or Termination
Notifying Clients of Intent to Discharge/Terminate or Refer

COORDINATION OF CARE
Supervision of Care and Services
Supervisory Instructions
Plan for the Provision of Resident Care
Resident Assessment
Strategic planning of home care
Coordinating home care
Access to and review of home care plans
Delivering home care
Delivering person-centered home care

EMERGENCY AND ON-CALL SERVICES
Responsibilities of the Management
Risk Management
Emergency Management Procedures
On-Call Services

CLIENT RECORDS, INCLUDING CONFIDENTIALITY
Guidelines
Documentation Requirements

RECORD RETENTION, INCLUDING TERMINATION OF SERVICES
COMMUNICABLE AND REPORTABLE DISEASES
ELECTRONIC MONITORING
Procedural Components
Telemonitoring

RESPITE CARE
INDIVIDUALIZED SERVICES PLAN (ISP)
MEDICATION MANAGEMENT
BEHAVIOR INTERVENTIONS AND SUPPORT
Procedural Requirements for Behavior Interventions
Positive Behavior Support Strategies Include:
Manipulation of Rewards:
Consent
Functional Assessment
Monitoring On-going Progress

APPROVED VARIANCES
COMMUNITY PARTICIPATION
MONITORING AND EVALUATING QUALITY

PERSONNEL POLICIES AND PROCEDURES
EMPLOYMENT APPLICATION AND HIRING POLICY
Pre-Recruitment
Job Advertisements
Short Listing
Interview
Questions to Candidates
Making the Decision
Informing the Candidates

STANDARD OF CONDUCT
EMPLOYEE AND CONTRACTOR ORIENTATION POLICY
Policy:
Procedures:

SCREENING EMPLOYEES FOR TB, ALCOHOL ABUSE AND DRUG USAGE
Verifying Personnel Qualifications
Criminal Background Check and Drug-Free Workplace
Tuberculosis (TB) Screening
Reporting License and Certification Violations

AUTHORITY, RESPONSIBILITY, AND QUALIFICATIONS
Duties and Responsibilities

ACCURATE, COMPLETE AND CURRENT PERSONNEL RECORD
Personnel Files
Contents of an Employee Personnel File
Personnel Files Maintenance Policies
Retention of Records

VERIFICATION OF PROFESSIONAL LICENSING OR CERTIFICATION AND TRAINING OF EMPLOYEES
Employee Guidelines
Human Resources Procedures
Training & Development

IN-SERVICE TRAINING POLICY AND RECORDS OF CURRICULUM
Medication Administration
Behavioral Management
Emergency Preparedness

EMPLOYEE PERFORMANCE AND COMPETENCY EVALUATION
RECORD KEEPING IN EMPLOYEE PERSONNEL RECORDS
JOB DESCRIPTIONS
Chief Executive Officer
Client-Care Administrator
Registered Nurse
Home Health Aide
Caregiver
Therapist
Psychologist

HEALTH AND CARE DELIVERY
CRITERIA FOR ACCEPTING CLIENTS FOR SERVICES OFFERED
OBTAINING A PLAN OF CARE OR SERVICE
Home Care Plan
Care of Residents
Planning home care

HEALTHCARE POLICY
Medical Necessity
Individual Services Plan
Medical Care and Identification for Treatment
Principles of Identification
Patient Identification Policy

LIST OF ANNEXURES
Annexure 01: Record Keeping Log
Annexure 02: Record Retrieval Form
Annexure 03: Authorization to Release Information Form
Annexure 04: Employee Checklist
Annexure 05: Acknowledgment
Annexure 06: Staff Training and Development Form
Annexure 07: Active Client Form
Annexure 08: Client Unauthorized Leave Debrief Form
Annexure 09: Continuous Unauthorized Leave
Annexure 10: Annual Summary Log
Annexure 11: Information Breach Form
Annexure 12: Monthly Records Management Review
Annexure 13: Training Form
Annexure 14: Daily Medication Form
Annexure 15: Disruptive Behavior Form
Annexure 16: Staff Fire Safety Drill Form
Annexure 17: Emergency Preparedness Numbers
Annexure 18: Safety Drill Form
Annexure 19: Caretaker Acknowledgement Form
Annexure 20: Parental Consent Form
Annexure 21: Criminal Disclosure Form
Annexure 22: Client Maltreatment Form
Annexure 23: Investigative Form
Annexure 24: Intake Form
Annexure 25: Medication Form
Annexure 26: Inventory Form
Annexure 27: Client Acknowledgment
Annexure 28: Medical and Dental Consent Form
Annexure 29: Medical Refusal Form
Annexure 30: Sign in and Sign out Log
Annexure 31: Transfer/ Discharge Form