California providers are navigating new reimbursement models, workforce rules, and tight survey timelines. CarePolicy brings ready-to-use, state-aligned tools so you can launch, expand, or pass your next audit with confidence. Our California Provider Policies, Procedures & kits and hands-on consulting are built for home health, hospice, primary care clinics, behavioral health, residential care, adult day services, and DME. With the statewide health care worker minimum wage phasing in and CalAIM’s Enhanced Care Management and Community Supports expanding through managed care, aligning operations to current rules is more important than ever. Use our compliant templates, forms, and trackers to shorten approval cycles, reduce citations, and standardize staff training. When you need more than templates, our senior consultants guide your agency step by step through applications, surveys, and payer enrollment so you can focus on delivering excellent care.

California Licensing Overview

In California, licensure and certification are led by three primary authorities: the California Department of Public Health for health facilities and clinics, the Department of Health Care Services for behavioral health and Medi-Cal enrollment, and the Department of Social Services for community care and non-medical home care. Core steps include filing the correct application packet, paying fees, completing Live Scan background checks when required, passing a pre-licensure survey, naming qualified leaders, and enrolling in Medi-Cal through the PAVE portal if billing Medicaid. Our California Care Provider Licensing Consultations translate agency rules into a clear, provider-type checklist and help you avoid costly resubmissions.

California Policies & Procedures Solutions

Our policy and procedure collections map to California Title 22 and agency guidance for the state’s major provider types. Each kit includes editable policies, required forms, staff orientation modules, competency checklists, QAPI templates, and survey readiness tools. Use them to demonstrate governance, infection control, medication management, emergency preparedness, incident reporting, and documentation compliance. Agencies that pair our policies with a brief documentation review see faster approvals, cleaner audits, and smoother renewals. If you need bespoke content for your exact scope or service model, we tailor your documents during setup.

California Provider Types We Support

We only support categories recognized in California law or by state agencies:

  • Home Health Agency and Hospice Agency plus Hospice Facility licensing through CDPH.
  • Primary Care Clinics and Specialty/Surgical Clinics licensed by CDPH.
  • Adult Day Health Center (ADHC) licensure with CBAS certification for Medi-Cal.
  • Home Care Organization (non-medical) licensing and Home Care Aide registry under CDSS.
  • Residential Care Facility for the Elderly (RCFE), Adult Residential Facility (ARF), Social Rehabilitation Facility (SRF), Short-Term Residential Therapeutic Program (STRTP), and Adult Day Program (ADP) under CDSS Community Care Licensing.
  • Behavioral Health Facilities regulated by DHCS, including Mental Health Rehabilitation Centers (MHRC), Psychiatric Health Facilities (PHF), and Substance Use Disorder programs (residential licensure, outpatient certification, and Narcotic Treatment Programs).
  • Durable Medical Equipment providers operating as Home Medical Device Retailers (HMDR) licensed by CDPH Food and Drug Branch.

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California State Specific FAQs

1) How long does licensure usually take in California? Timelines vary by provider type and district office workload. Plan for application review, any deficiency corrections, and a pre-licensure survey. Primary care clinics, home health, and ADHC commonly plan several months from complete submission to approval. Our templates and pre-survey checklists help reduce back-and-forth.

2) Are there any special hospice rules right now? Yes. California currently limits new hospice agency licenses under a moratorium with an exception process based on demonstrated geographic need. We prepare the exception request packet, unmet-need analysis, leadership documentation, and operational policies so you submit a defensible application.

3) What background checks are required? Community care and home care roles complete Live Scan fingerprinting and criminal record clearance through CDSS systems. Health facility staff must meet CDPH criminal record review and employee health requirements. Our onboarding checklists and forms keep file audits clean.

4) What training or staffing proofs do surveyors expect? Expect to show qualified administrators and clinical leaders, orientation and competency records, infection control training, and job-specific competencies. For home health and hospice, ensure your DPCS and administrator meet California requirements. Our competency matrices and training logs plug straight into your HR files.

5) How do I enroll with Medi-Cal and managed care plans? Most providers enroll through DHCS’s PAVE portal before contracting with Medi-Cal managed care plans. DME suppliers use PAVE and must also meet HMDR licensing. We supply a PAVE documentation checklist, disclosure templates, and a clean folder structure that payers and auditors appreciate.

California Compliance Guarantee & Support

You do not need to navigate California’s rules alone. Tell us your provider type and location, and we will deliver state-aligned policies, a licensing roadmap, and hands-on support from application to survey. If a regulator flags a gap we covered, we correct it at no cost and coach your team through closure. Our California Care Provider Licensing Consultations are available for new starts, expansions, and corrective action plans.

Explore Other States

Not operating only in this state? We also support providers across the U.S. with state-specific policies, procedures, and licensing help.