Washington agencies face payer complexity, personnel shortages, and new regulations.  CarePolicy simplifies compliance by providing policy and procedure kits that are tailored for Washington, along with practical licensing assistance for home care, hospice, home health, behavioral health, residential settings, and more.  With the help of our Washington Provider Policies, Procedures & Solutions, you can launch, grow, or get ready for a survey more quickly and with fewer surprises.  Combine our customizable manuals with expert guidance on credentialing, inspections, and Apple Health Medicaid enrollment so you can focus on patient care rather than paperwork.

Washington Licensing Overview

Health care and in-home services organizations, including home care, home health, hospice, behavioral health agencies, residential treatment centers, and ambulatory surgical centers, are licensed and inspected by the Department of Health (DOH) in Washington. Long-term care settings, such as adult family homes, assisted living facilities, nursing homes, and enhanced services facilities, are licensed by the Department of Social and Health Services (DSHS) Residential Care Services. Orientation, background checks, fees, on-site inspections, and confirmation of insurance are usually required for licensure. For Apple Health billing, many providers also sign up with the Health Care Authority's ProviderOne. Our Washington Care Provider Licensing Consultations help you stay on track and clarify requirements for high-touch support throughout these processes.

Washington Policies & Procedures Solutions

Our state-aligned collections map the Washington Administrative Code and agency checklists for every type of provider. We adapt policies, clinical and nonclinical procedures, necessary paperwork, infection control and disaster plans, QAPI templates, and staff training trackers to your specific needs. Our kits assist agencies in demonstrating their preparedness for surveys, expediting approval processes, and confidently passing audits. CarePolicy provides you with a clear basis that payers and inspectors acknowledge, whether you are introducing a new service line or updating rules to comply with existing regulations.

Washington Provider Types We Support

These are the Washington-recognized areas that we provide policy and consulting support for. We prioritize the most prevalent licensed or certified provider types in the state.

  • Home Care Agencies—DOH-licensed in-home personal care providers.
  • Home Health Agencies—DOH-licensed; a Certificate of Need is required to establish new agencies.
  • Hospice Agencies and Hospice Care Centers – DOH‑licensed; Certificate of Need applies.
  • Behavioral Health Agencies (mental health, SUD, co‑occurring) – DOH‑licensed and certified by program.
  • Residential Treatment Facilities – DOH‑licensed inpatient behavioral health/residential care.
  • Ambulatory Surgical facilities—DOH-licensed outpatient surgery centers.
  • Adult Family Homes – DSHS‑licensed small residential homes (up to six residents).
  • Assisted Living Facilities – DSHS‑licensed community residential settings.
  • Nursing Homes – DSHS‑licensed skilled nursing facilities.
  • Enhanced Services Facilities – DSHS‑licensed for adults with complex behavioral and personal care needs.
  • Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID)—DSHS‑licensed/overseen.
  • Certified Community Residential Services and Supports (for supported living) – DSHS‑certified.
  • The Adult Day Health and Adult Day Care programs adhere to DSHS standards and are contracted for Medicaid.

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Washington State Specific FAQs

How long does initial licensing take in Washington?

Timelines vary by application volume and category. DOH facility reviews include a preliminary on-site survey and document review. DSHS Residential Care Services advises submitting applications at least 90 days before opening, though licensing often takes several months. Our consultations help you pre-schedule required policies, staffing, and training to plan your survey early.

Is a Certificate of Need required for my service?

Yes, for certain services. In Washington, a Certificate of Need (CN) evaluation is required for hospitals, ambulatory surgery centers, hospice agencies, new home health agencies, hospice care centers, and some renal treatment centers. We help ensure your CN application meets DOH requirements through scoping, feasibility, and documentation support.

What staff training and background checks are required?

Background checks are mandatory for administrators and employees at all locations. Caregivers hired on or before December 31, 2027, have 365 days from hire to obtain Home Care Aide certification, though the 120-day training deadline still applies. Long-term care workers must complete 75 hours of DSHS-approved basic training. Our kits include competency checklists and training matrices that meet state requirements.

How do I enroll for Medicaid billing under Apple Health?

Most agencies register with the Health Care Authority through the ProviderOne portal. After selecting your provider type, you’ll complete the online application and sign a Core Provider Agreement. You can sign contracts with managed care plans and, if you'd like, set up clearinghouse EDI after you've been given a ProviderOne ID. Our team provides enrollment quality assurance and detailed reviews.

What should I expect at the survey or inspection?

DOH and DSHS conduct an initial survey to verify policies, staff credentials, infection control, emergency readiness, and patient or resident records. Unannounced surveys occur periodically. We prepare you with mock survey tools, tracer worksheets, corrective action templates, and document binders aligned with Washington standards—so you can respond confidently at the door.

Washington Compliance Guarantee & Support

Each agency is unique. We will create a licensing action plan for Washington and state-compliant regulations based on your business model and timing. CarePolicy provides practical templates, mock surveys, and one-on-one guidance from initial orientation to survey and Medicaid enrollment, reducing the work of opening, growing, and maintaining compliance.

Explore Other States

Not operating only in this state? We also support providers across the U.S. with state-specific policies, procedures, and licensing help.