Massachusetts Provider Policies, Procedures & Licensing Consultation
Massachusetts providers must navigate evolving standards driven by aging populations, behavioral health and community-based needs, payer regulations, and competitive labor markets. CarePolicy provides Massachusetts Provider Policies, Procedures & Toolkits, plus practical licensing guidance for assisted living, hospice, clinics and behavioral health, adult day health, DDS-licensed programs, nursing homes, and more—whether you are starting or growing your services. Our state-ready policies align with MassHealth, 105 CMR, and 115 CMR so you can safely onboard, expedite approvals, and pass surveys. To organize your application, prepare for inspections, match training and competencies, and enroll in Medicare or MassHealth in the correct order, pair policies with professional consultations. We help you reduce complexity, avoid delays, and be ready for audits from first steps to first claims.
Massachusetts Licensing Overview
Assisted living certification is overseen by the Executive Office of Elder Affairs (EOEA); Department of Mental Health (DMH) licenses inpatient psychiatric units and certain residential programs; Department of Developmental Services (DDS) licenses residential and day supports; and the Department of Public Health (DPH) licenses health facilities and clinics. Typical stages include application with rules and fees, suitability reviews, pre-licensure inspection or survey, staff background checks, and payer onboarding through MassHealth’s Provider Online Service Center (POSC). To ensure your team is inspection-ready and compliant with state regulations, our Massachusetts Care Provider Licensing Consultations include forms, timelines, and mock-survey tools.
CarePolicy.US
Massachusetts Provider Licensing Consultation Service

Massachusetts Policies & Procedures Solutions
Our collections—editable policies, forms, QA/PI plans, infection control, emergency preparedness, and survey-readiness checklists—are tailored to Massachusetts provider types. Kits align with assisted living certification (EOEA), 105 CMR (e.g., 105 CMR 158 Adult Day Health; 105 CMR 140 Clinics; 105 CMR 141 Hospice; 105 CMR 150/153 Long-Term Care), and 115 CMR (DDS). Our resources help agencies demonstrate compliance, standardize onboarding, and pass surveys with fewer findings. Include consultation for unique processes, competencies, and records that correspond to MassHealth authorizations and service codes.
Massachusetts Provider Types We Support
- Hospice Programs — DPH licensed, 105 CMR 141.
- Clinics, including Mental Health Clinics — DPH licensed under 105 CMR 140 (includes mental health services standards).
- Substance Use Disorder (SUD) Programs & OTPs — DPH/BSAS licensure under 105 CMR 164; federal OTP requirements for methadone/buprenorphine apply.
- Adult Day Health Programs — DPH licensed under 105 CMR 158; MassHealth program standards apply for Medicaid billing.
- Assisted Living Residences (ALRs) — certified by EOEA.
- Long-Term Care Facilities — nursing facilities and rest homes licensed under 105 CMR 150 and 105 CMR 153.
- DDS Residential and Day Supports — licensed/certified by DDS under 115 CMR.
- DMH-Licensed Programs — inpatient psychiatric units and select residential/crisis programs.
- Home Health Agencies (HHAs) — no separate state facility license; many pursue Medicare certification. Policies support clinical standards, supervision, and survey readiness.
- Private-Pay Home Care Agencies — no state facility licensure; we provide CORI-ready hiring, supervision, service planning, and safety procedures.
- Durable Medical Equipment (DME) & Medical Supplies — MassHealth and Medicare enrollment, accreditation support, and documentation standards.
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Community Mental Health Agency - Policies and Procedures - Massachusetts state Licensure
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Home Care Agency - Policies and Procedures - Massachusetts state Licensure
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Home Health Care Agency - Policies and Procedures - Massachusetts State Licensure
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Massachusetts Provider Licensing Consultation Service
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Non-Medical Home Care Agency - Policies and Procedures - Massachusetts state Licensure
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Skilled Pediatric Home Health Agency - Policies and Procedures - Massachusetts state Licensure
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Generic Templates for Any Agency / Any State
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Non-Medical Home Care Agency - Policy and Procedure Manual - Applicable for Any state
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Home Care Employee Handbook - Any Agency - Any US State/Federal
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List of All Forms- Any Agency Type- Any US State/ Federal- Adult/Senior Care Services
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Home Care Business Plan - Any Agency - Any US State/Federal
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Home Care Agency - Client Handbook - Any state
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Home Care Agency - Operational Form Pack - Any US State/Federal
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Home Health Agency - Policy and Procedure Manual - Applicable for Any state
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Home Health Agency- Client Handbook - Any state
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Home Health Agency - Operational Form Pack- Any US State/Federal
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List of All Forms- Any Agency Type- Any US State/Federal- Child Care Services
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Home Health Employee Handbook - Any Agency - Any US State/Federal
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Any Agency Type- Customized Business Plan
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Massachusetts State Specific FAQs
Do home health agencies have to be licensed by the state of Massachusetts?
HHAs are not licensed by DPH as a separate facility. Many pursue Medicare certification for clinical oversight and payer access. We provide skills guides, survey tools, QAPI (Quality Assurance & Performance Improvement) resources, and HHA regulatory materials specific to Massachusetts operations.
Who licenses behavioral health and substance use programs?
DPH licenses freestanding clinics and many outpatient behavioral health programs under 105 CMR 140. SUD programs—including OTPs—are licensed by DPH/BSAS under 105 CMR 164. Inpatient mental health facilities and select residential programs are licensed by DMH. Our kits match policies to the correct level of care and licensing authority.
What are the background checks for Massachusetts care providers?
Employers typically verify professional licenses and conduct CORI checks. Under 115 CMR 12, fingerprint-based screenings are required for DDS-licensed programs where employees may have unsupervised contact. We provide tracking logs plus disclosure and CORI workflow tools to help you stay compliant.
How are Adult Day Health and Assisted Living regulated?
DPH licenses Adult Day Health under 105 CMR 158; additional MassHealth requirements apply for Medicaid billing. Assisted Living Residences are certified by EOEA. Our products include preparedness binders and pre-license checklists for both program types.
How does MassHealth enrollment work for new providers?
Register and enroll through the Provider Online Service Center (POSC) during or after licensing. Designate a Primary User to control POSC access and complete provider applications, taxonomy selection, and disclosure forms. Our consulting streamlines payer contracting, licensure, and enrollment to get you to first claims faster.
Massachusetts Compliance Guarantee & Support
Get personalized, state-aligned policies and one-on-one support with MassHealth, certification, and Massachusetts licensure. We conduct mock inspections to keep files survey-ready and update materials as regulations change. Ready to proceed? Order a policy set or request Massachusetts Care Provider Licensing Consultations to start compliant and stay inspection-ready.
Let customers speak for us
from 59 reviewsI love how fast my order was don. How professional my policy and procedures are. I really appreciate it.
Love how efficient and professional the material is. Thank you
I am working with a team therefore it took a little time to get the documents together. Also, my laptop went down on me so I was not uploading to the Google document drive correctly. Anton, who has been helping me has been great with making it work even though I was not equipped to put everything in place like I should’ve been, and I am greatly appreciative of that
My friend introduced me to CarePolicy.US, and I found the experience easy and stress-free
Thanks for your guidance and services in helping to set up my business. Very detailed and personalized to suit my business model.
Excellent job performance. It made my Agency look great.
I ordered a policy and procedure manual but was somehow given the wrong manual to download. I contacted customer service via chat was given a resolution immediately.
Great work on the Policy and Procedure. Thank you!
I am still looking for the QAPI section
"Though I initially felt some hesitation about the product after reading the online table of contents, my concerns were completely addressed after a call with Anton at the home office. He provided excellent reassurance that the final product would be exactly as stated and that I would be able to customize it with my business's information. Anton also assured me that ongoing support would be available to answer any questions and guide me through the process. Upon receiving and reviewing the handbook, it perfectly matched the description. I would not only purchase from this company again but also highly recommend them."
I am very pleased with my policy and procedure manual. I would recommend this company to everyone.
Non-medical Home Health Agency - Policies and Procedures - Ohio state Licensure
I love how easy CarePolicy has made it to use their documents. Made it a breeze putting all this together! I would definitely recommend using them for any policy’s you need
The templates really helped out and filling in some blanks. Satisfied.
I purchased policies and procedures from Carepolicy.US for my home care agency, and I was truly impressed. The documents were thorough, well-organized, and fully customized to meet state requirements. It’s clear they understand the industry and what agencies need to stay compliant. Their support made the setup process so much smoother. Highly recommend!
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Not operating only in this state? We also support providers across the U.S. with state-specific policies, procedures, and licensing help.